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Processing and Shipping

 

Processing and Shipping

 

Please allow our kitchen staff 2 to 4 business days to prepare your order before it goes out. (4-5 days when there is a sales event) Orders leave our facilities anytime between Monday to Thursday.  Orders are filled first come first serve. With so many delicious flavors to offer we sometimes run into mini problems such as running out of flavorings, extractions or supplies and sometimes our machines will decide to break down and go on strike on us.  It rarely happens but when it does we want you to know. If any part of your order will take longer than 4 days to process we will notify you and in the meantime send out what we have of your order first. The remaining part of your order will be on back order and will be shipped out as soon as possible.

 

US Shipping

We offer free USPS Priority US domestic shipping for all orders over $100. A free 30ml bottle of Vape Kitchen E-Liquid is also included with every order over $100 (before taxes, discounts and shipping). If you spend over $100 please specify your preferred flavor ($22 value. Doe not include premium flavors) and nicotine level for your free bottle in the Special Request box at check out to save time.

Flat rate USPS First Class Shipping (2-7 days) is $5.50 for all orders up to $99.99.  This includes confirmation of delivery info. Not tracking info. There is a tracking number you will receive but the USPS is not required to enter in tracking info. Just delivery confirmation.

Flat rate USPS Priority Shipping is $6.95 and is a guaranteed by the USPS 2-3 day delivery with tracking info. 

We understand the importance of getting your order in a timely matter and offer First Class (2-10 days) and Priority Shipping (2-3 days) for this reason.  Please be patient with the USPS in regards to getting your package.  Sometimes there are weather or logistic issues on their end.  If you haven't received your package within 12 days (First Class) or 5 days (Priority) from the date you received your tracking number please contact us and we'll try our best to resolve your shipping issue.  Please understand that once your order leaves our facility it is in the Post Office's care and we do not get any extra special info other than what is updated with the tracking number that was supplied to you. 

 

Canadian Shipping

We offer International First Class Mail shipping for our neighbors up above us to help save on shipping costs. Shipping time varies depending on what province it's getting delivered to but remember it's snail mail. For Canadian customers who want their orders sooner we do offer International Priority Shipping which is guaranteed, insured and comes with a tracking number to arrive 6-10 business days. 

International First Class Mail (4-20 business days)

Orders  $0.01 to $60.00        = $13.95 

             $60.01 to $120.00    = $16.95 

             $120.00 to $200.00  = $20.95 

International Priority Mail  (6-10 business days)

Orders $0.01 to $100.00        = $28.00

Orders $100 to $400.00         = $48.00

 

International Shipping

We do offer international shipping to other countries however we ask that our International customers to please contact us HERE first so we may discuss your shipping options.

 

Free Bottle Offer

Earn a free 30ml bottle of choice for every $100 per order (before shipping, discounts and taxes where applicable) spent along with free USPS domestic Priority Shipping. Please specify free flavor ($22 value) of choice in Special Request box at check out. (Premium flavors OPUS, Irish Car Bomb, Thai Mango Reserve, Custom & Competition Cloud excluded)

 

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